Privacy Policy

1. Data We Process

We process personal data, including:

• Customer Data Migrations: Names, emails, addresses, job roles, or other personal data in customer files (e.g., Excel) for schema transformation.
• User Accounts: Usernames, emails, hashed passwords, login history.
• Employee Data: Names, addresses, bank details, job roles for internal HR (small team).

2. How We Use Your Data

• Automate customer file transformations and onboarding.
• Manage user accounts and platform access.
• Handle HR for our small team.
• Provide and improve our services based on your consent and our contractual obligations.

3. Data Sharing and Transfers

• Recipients: Internal team; vendors (e.g., AWS, OpenAI, Anthropic, VAPI) for processing.
• Safeguards: AES-256 encryption, data minimization, vendor audits.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Data Retention

• Customer data: Until migration complete + 1 year or upon request.
• User data: Until account deletion or 2 years inactivity.
• Employee data: 7 years (legal obligations).

5. Your Rights

You have the right to:

• Access: Request a copy of your data.
• Rectification: Correct inaccurate data.
• Erasure: Request deletion of your data.
• Portability: Receive data in a structured format (e.g., JSON).
• Objection: Object to processing (e.g., marketing).

To exercise your rights, email info@heybrio.ai. We respond within 30 days.

6. Data Security

We use AES-256 encryption, multi-factor authentication (MFA), access controls, and audit logs to protect your data.

7. Contact Us

For questions or privacy requests, email: info@heybrio.ai.